Our client is one of the largest nonprofit organizations in the United States focused on mental health and social services, headquartered in New York City. With 150 years of history, they support over 45,000 people every year across mental health, housing, developmental disability, and family support programs.

They're building offshore support for their HR department, and this is a role reporting directly to the HR Admin Operations Manager.

The day-to-day centers on three responsibilities:

• Managing and responding to employee inquiries through their ticketing system

• Processing HR forms and maintaining employee records in their HRIS

• Reconciling and processing invoices

You'd also support employee files, employment and salary verifications, audits, and HR events.

What they're looking for:

• Full or advanced English, written and verbal (daily interaction with US-based employees)

• 2–3+ years in HR administrative, HR operations, or office administration roles

• Strong Microsoft Office skills, especially Excel

• Self-motivated and organized, comfortable owning processes end to end with minimal supervision

Experience with HRIS platforms and ticketing tools is a plus, but full training on their systems will be provided.

Details: 100% remote (Colombia, Mexico, or Peru) · Contractor · 35 hours/week, Monday to Friday